07 help desk

Questions,
answered.

Quick answers about ordering, delivery, supported coins, and getting help with xsync69.

01

/ delivery

How long does delivery take?

Delivery times depend on the product, availability, and the details required to complete the request. Digital products and tools are normally handled after the order request is reviewed. We will provide updates if an order needs extra time.

02

/ delivery

What happens after I order?

Choose a product, enter your Discord username, select any required plan and payment coin, then submit the order. Your order code and payment summary will appear in the checkout panel for reference.

03

/ payment

Which coins are supported?

The current checkout supports Litecoin (LTC), Bitcoin (BTC), and Ethereum (ETH). Always check the selected coin, wallet address, and requested amount before sending any payment.

LTC / LitecoinBTC / BitcoinETH / Ethereum
04

/ checkout

Can I change my payment coin?

After an order is created, the coin can be changed after the displayed cooldown. Each coin or plan change starts a new cooldown. The notification on the page shows when another change is available.

05

/ orders

Where can I find my order code?

Your order code appears in the order summary after submitting a Shop or Tools request. Keep it available when contacting support about that request.

06

/ support

How do I contact support?

Email support@xsync69.xyz with your order code, Discord username, and a short description of the issue. Never send passwords, private keys, recovery codes, or secret tokens.

07

/ before you order

What should I check first?

Confirm that the product is available, the price and plan are correct, the payment coin is right, and your Discord details are accurate. Purchases are subject to the policies on the Terms page.

ask support before ordering ↗